September 2, 2025

Strategic Staffing to Stabilize SQL Server Operations

Overview

/> Client: CPI Card Group

/> Service: Data

/> Engagement Type: Dedicated Team

/> Timeline: Since mid 2025

/> Tech Stack: Jira, Gitlab, SQL Server (SSIS, SSRS, SSMS), Spotlight,Visual Studio, PowerShell  

The Challenge

Before engaging with Celerik, CPI had experienced multiple failed attempts to staff its database operations. The client was left with no support beyond their internal lead, which created a significant bottleneck and risk in a highly complex, compliance-driven environment. They urgently needed:

> More bandwidth for maintenance, scripting, and deployments

> Coverage for on-call duties and patching

> Support for upgrading legacy servers still running SQL 2012

> Reliable execution of infrastructure projects, like consolidating reporting into a unified platform

 

The Solution

“We needed people that could get on-call, understand the environment, make changes, cover business needs… and just help with regular maintenance and upgrades.” Joel Foundy, Lead DBA

Celerik provided a team of three technical professionals to support CPI's SQL Server landscape. All members were described as “a good quality addition to the project”, demonstrating initiative, ownership, and the ability to work independently with minimal supervision.

Impact

Before Celerik With Celerik
Sole internal expert managing everything Distributed support across three dedicated engineers
No trust in previous external hires Confidence regained with high-performing engineers
No reliable on-call coverage Celerik team available outside 9–5 and for weekend patching
Delay in infrastructure upgrades SQL Server migrations and scripting tasks underway
Risk of burnout and knowledge silos Resilience through team-based delivery

“Celerik has only continued to impress me with their constant check-ins and new suggestions.”
Joel Foundy, Lead DBA

Key Outcomes

We are working with CPI to improve intake processes and create a structure where the team can:

> Suggest improvements

> Proactively flag opportunities for optimization

> Align technical work with CPI’s compliance and scheduling constraints

Scale your team with the right talent

📩 Contact us to get started

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