/> Industry: Internal Operations / HR & Administration
/> Client: Celerik (Internal Project)
/> Duration: 1-month Phase 1 + ongoing Phase 2 development
/> Key Services: Workflow Automation, HR Tech, Process Optimization
As Celerik continued to grow, its HR and administrative processes struggled to keep up. Manual onboarding and data management created delays, errors, and unnecessary workload for the HR and IT teams.
> Manual onboarding dependent on Excel files and emails.
> HR and Admin teams overwhelmed, causing delays in reporting and new hire setup.
> Employees waiting days to receive credentials and licenses.
> Processes that could not scale with company growth.
Celerik’s internal automation initiative focused on replacing manual work with scalable, automated workflows.
> Automated account creation and Microsoft 365 license generation.
> Automated notifications for HR, IT, and new employees.
> Birthday and anniversary reminders to enhance employee experience.
> Future-ready features: self-service employee portal for documentation and automated vacation requests (in development).
“One of the most valuable automations so far is the new employee onboarding workflow, which drastically reduces workload for both HR and IT while ensuring a seamless experience for new hires.”
— Tatiana Ocampo, HR & Administration Director
> Fully automated onboarding reduced HR/IT intervention from hours to seconds.
> Employee self-registration generates structured reports for HR, compliance, and management.
> Onboarding time reduced by 60%.
> HR administrative workload reduced by ~20% in Phase 1.
This was Celerik’s first internal project managed with structured phases. It highlighted strong cross-functional collaboration between HR, IT, and internal developers, laying the foundation for future automation initiative sacross the company.
